How do I place an order ?

Placing an order at Limonium.com is made easy by selecting the product and placing the order as per preset MOQ’s. We will receive your order and execute it. Our team will contact you as well.

Do I have to sign up for a Limonium.com account to order something at Limonium.com?

It’s not mandatory.

How can I modify / cancel my order?

Kindly refer to our cancellation, refund and returns policies here.

How do I exchange an item?

We do not have a facility for exchange.

How do I receive a refund for my returns?

In case of returns kindly call us on the numbers given on our website.

What is your return policy?

Kindly refer to our return policies here.

If I have problems with my order, whom should I contact?

Kindly contact n us on (+91)8240508572 or sales@limonium.com

Will you share my information with others?

No, we will not share your information with any third party unless otherwise stated. For more details, please read our Privacy Policy .

How do I contact customer service?

In case your queries have not been addressed in FAQs, you can contact our given numbers through email or phone. We’re happy to help you.

What currency will my order be billed in?

All orders will be billed in INR.

What payment methods do you accept?

Cheque or demand draft or pay order or account transfer.

How is my order shipped?

For all domestic orders, if your area is covered by our preferred Courier Partner, we send the shipment by our Courier Partner. If the area pin code is not covered by them, then we use National Postal Service (Speed Post) to have your order shipped to you.

Will I be charged for country charges in case of international shipping?

Yes, the country charges will be payable by the customer to the courier company, directly.

What are the shipping costs?

Kindly Refer to our Shipping document.

Which countries do you ship to?

We ship to all countries across the globe, unless regulatory restrictions are imposed by the said country. However any country charges and freight will have to be borne by the customer.

Do you offer to expedite the shipping?

That would solely depend on our courier partner.

How long will it take to receive my order?

Please refer to shipping document

Will I be charged extra for any state taxes in case of domestic shipping?

All taxes for domestic customers (India) will be borne by us and you will not need to pay anything extra at the time of delivery.

How will I know if you have received my order?

You will receive a mail to confirm your order.

How do I check my order status?

You can check them via courier provider website. Tracking ID will be provided to you upon dispatch.

Where are your manufacturing facilities located?

Our Manufacturing facilities are based in Kolkata (West Bengal) at –

 Ekadanta Exports Pvt Ltd

KENDRIYA VIHAR PHASE 2

BELGHORIA EXPRESSWAY

BLOCK C3 104 ,BIRATI

KOLKATA -700051

WEST BENGAL , INDIA

 

Ph.: (+91) 8240508572 , (+91) 9804292941

E-mail: sales@limonium.com